How to track an order

After submitting an order, you can follow its current status from your account. The order history keeps your order number, service, target, quantity, charge and progress in one place.

Find the order in your account

Sign in and open Orders to review your history. Use the order ID when asking support about a specific order. The list shows the service name and its service ID, so you can recognize what you selected and, where available, choose the same service again for a new order. Reordering creates a separate order; it does not restart or alter the original.

Understand the progress fields

The quantity is the amount requested. A start count records the visible count when processing begins, if that information is available. A remaining amount indicates what has not yet been completed according to the current order update. These fields may not refresh instantly, and not every service reports them in the same way.

What different states generally mean

• Pending or processing: the order is waiting or being worked on; check again later for an update.
• In progress: processing has started, but the order is not yet complete.
• Completed: the order has been marked finished.
• Partial, canceled or failed: review the order details and contact support if you need help understanding the outcome.

Status wording can vary by service. The order page is the most direct place to see your current account record.